Frequently asked questions

B2B

B2B

1. WHAT IS THE PROCESS OF ESTABLISHING COOPERATION?

If you have an
active
instructor status, you can become a Deepspot partner.

Send us an application via the form found in the

INSTRUCTOR ZONE

.

In response, you will receive an email with details of the offer. In the mail we will send you a sample contract and statement – read these documents, fill them out, and then send scans of them and your instructor certificate in the mail to:

[email protected]

.

Remember to

register an account

, on our website.

Once the contract formalities have been completed, B2B instructor status will be immediately assigned to your account, entitling you to book for training at Deepspot.

2. WHAT ARE THE CONDITIONS OF COOPERATION?

The basic condition for establishing cooperation with us is to have an
active
training status.

3. HOW DO I SET UP A RESERVATION?

To make a reservation, log on to the

website

.

Then select the option “RES ERVE ONLINE and follow the next steps.

When you book time under a B2B contract, you only choose the number of people you are training, and your entry fee is automatically added to the booking. This applies to single Entry, Course Day and OWD Day.

When booking time in a recreational dive, select all participants in the booking, including your entry.

4. WHAT IS THE MAXIMUM NUMBER OF TRAINEES I CAN TAKE ON MY TRAINING COURSE

There can be a maximum of 4 students per 1 instructor.

You can have more students if you come with an additional instructor or certified assistant. In this case, contact the B2B Supervisor (

[email protected]

) to confirm the possibility of entry.

5. WHAT KIND OF BOOKINGS CAN I SET UP UNDER A B2B CONTRACT?

As part of the B2B agreement, you can book a single Entry with a student, an OWD Day and a Course Day.

6. CAN I CHANGE THE DATE OF MY RESERVATION?

If you wish to change the date of your reservation, it is important that you inform us in advance by writing a message to:

[email protected]

.

Rescheduling is also associated with an additional fee. Its amount depends on how much earlier we receive information from you about it.

The rescheduling price list can be found on our

website

.

7. WHAT DIVING EQUIPMENT WILL DEEPSPOT PROVIDE FOR ME?

As part of the entry price, we provide:
Masks
Pipes
Calo fins
BCD Jackets
Automobiles
12 or 15 liter air cylinders.

We also offer optional diving equipment:
Nitrox 32%
Sidemount
Twinset
BCD Wings
Dry suits
Stage

Taking advantage of optional equipment involves additional fees.

If you would like to use such equipment, please write a message to:

[email protected]

.

8. DIVE COMPUTER

The instructor must always have a dive computer.

If you didn’t take it with you, you can rent it from us.

The cost of renting a dive computer is 40 PLN.

The student is under the supervision of an instructor throughout the course, so it is up to the instructor to decide whether to provide the student with a dive computer while completing the pool exercises.

If the instructor implements OWD exercises with the student, the student absolutely must have a dive computer.

9. WHAT DIVING EQUIPMENT CAN I BRING WITH ME?


We allow
The use of the following own equipment:
Masks
Pipes
Automobiles
Calo fins
Dive computer


We prohibit
Bringing in or using:
Butli
BCD Jackets/Wings
Diving boots
Pianek
Dry suits

If you have any questions, please email your B2B SupervisorSzymon Wzorek at:

[email protected]

.

10. CONFERENCE ROOM RESERVATION

One of the amenities for B2B instructors is the use of a lecture hall.

Each time you use the room you need to book it with your SupervisorSzymon Wzorek; email:

[email protected]

; phone +48 532-796-299.

11. ROOMS

For use of accommodation, contact us at:

[email protected]

.

12. RESTAURANT

If you want to book a table or catering – contact DEEP REST & BAR restaurant; email:

[email protected]

; phone +48 602-145-000.

13 EVENTS

If you want to organize an event or come to us with a larger group – contact our The coordinator of the Events Olga Szymczak; email:

[email protected]

; phone +48 532-758-011.

FREEDIVING COURSE

FREEDIVING COURSE

1. WHAT IS A FREEDIVING COURSE?

This is a breath-hold diving course, during which you will acquire the knowledge and skills required to safely practice Freediving with a partner in open water and Deepspot environments to a depth of 20 meters.

2. WHAT WILL I RECEIVE AFTER COMPLETING THE COURSE?

Upon completion of the course, you will be certified as an SSI Freediver.

3. WHAT IS THE MINIMUM AGE OF THE STUDENT?

The minimum age of a student is 12 years old.

4. WHAT IS THE MINIMUM CREDIT DEPTH OF THE COURSE?

The minimum passing depth of the program is 10 meters.

5. WHAT IS THE MAXIMUM DEPTH OF DIVING IN CHILDREN AGED 12 YEARS AND OLDER?

Children of this age can dive to a maximum depth of 12 meters.

6. HOW MANY PARTICIPANTS PER INSTRUCTOR?

An instructor can teach a course for a maximum of 3 people.

7. ARE THERE ANY PREREQUISITES?

The student must be able to swim.

8. HOW LONG DOES THE ENTIRE COURSE TAKE?

The total duration of the course is about 16 hours.

9. HOW MANY HOURS ARE ALLOCATED IN WATER?

The course includes 7.5 hours in the water.

10. WHAT ARE THE REQUIREMENTS FOR COMPLETING THE COURSE?

Completion of the course requires passing the theoretical and practical parts certified by a written exam and an exam of practical skills in the water, including descending to a depth of at least 10 meters.

11.WHAT IS THE PRICE OF THE COURSE?
The cost of the course is 2259,00 – 2489,00 PLN.

The cost depends on whether the training is weekend or weekly.
12.ON WHAT DAYS CAN I COMPLETE THE COURSE?
The opportunity to complete the course is available in 3 options: on 5 Thursdays, on one weekend (Saturday, Sunday) or on 3 Tuesdays.
16.DO I NEED PERMISSION FROM A DOCTOR TO DIVE?
If your health is in good condition, you most likely do not need permission from a doctor, however, you will need to fill out a dive medicine form, if you check the “yes” box in one of the subsections, we will need permission from a doctor.

When you create your booking, you will receive an email with the attached documents to review your health requirements in advance.
14.HOW CAN I BOOK A COURSE?
You can make a reservation by logging in to our website, then choosing the “book online” and “courses and trainings” tab, then choosing a convenient date for the course.
15.WHAT DO I NEED TO BRING WITH ME TO THE FREEDIVING COURSE?
All you need is a swimsuit, towel and flip-flops.

All equipment needed for scuba diving is available at our facility in the course price.
16.CAN I CHANGE MY COURSE RESERVATION DATE?
This is possible, but we ask that you let us know in advance by sending an email to [email protected].
SCUBA DIVING COURSE

SCUBA DIVING COURSE

2.WHAT DO YOU NEED TO BRING WITH YOU?
All you need to bring is a bathing suit, flip-flops and a towel (Possibly a sports t-shirt).
2.DO YOU HAVE TO BE ABLE TO SWIM TO ENROLL IN THE COURSE?
You must demonstrate the ability to swim when entering the course.
3.WHAT IS THE MAXIMUM DEPTH I WILL REACH ON THE COURSE?
The maximum depth is 18 meters.
11.DO YOU NEED TO BE ON SITE EARLY?
Yes, you should appear min. 30 minutes in advance to fill out the necessary statements.
5.WHAT CERTIFICATE WILL I GET AFTER COMPLETING THE COURSE?
Upon completion of the program you will be certified as an SSI Indoor Diver and/or SSI Referral Diver.
6.CAN I EXTEND MY CERTIFICATION TO OPEN WATER?
If you are also interested in OWD certification please contact our 18m Deepspot Scuba instructor for more information.
7. WHAT IS THE MINIMUM AGE OF THE STUDENT?
The minimum age is 12 years old.
8.WHAT IS THE MAXIMUM NUMBER OF STUDENTS PER INSTRUCTOR?
There is a maximum of 4 students per group.
9.WHAT IS THE TOTAL DURATION OF THE COURSE?
This is about 20 hours, where about 10 will be spent in the water.
10.WHAT DO I NEED TO DO TO SUCCESSFULLY COMPLETE THE COURSE?
Obtaining certification requires passing a written exam, a diving skills test, and a swim test (200m freestyle).
11.ON WHAT DATES CAN I TAKE THE COURSE?
The course is held on specific days and times of the week in two formats:
– Weekend: 3 visits to Deepspot
– On weekdays: 3-6 visits to Deepspot

Detailed information will be posted on the calendar in the booking system.
12.DO YOU PROVIDE TRAINING MATERIALS?
Yes, you will receive everything electronically through the SSI application.
13.WHAT WILL I LEARN DURING THE THEORETICAL TRAINING?
You will discuss all aspects of diving with equipment.
14.IF I AM UNCLEAR, CAN I COUNT ON HELP?
Tell the instructor if you need repetition of exercises or if something is unclear.

Your safety and comfort are our top priority.
15.WILL THE ACCOMPANYING PERSON SEE ME DIVING?
Yes, companions can enter the underwater tunnel.
16. DO I NEED PERMISSION FROM A DOCTOR TO DIVE?
Scuba diving is a recreational sport available to almost everyone. If your health is in good shape, you most likely do not need permission from a doctor, no less in some special cases it may be necessary. If you want to be sure, you can look at the standard

medical form

.


When you create a reservation, you will receive an email with attached documents to review the health requirements in advance.
22.MUST A MINOR BE ACCOMPANIED BY A PARENT OR LEGAL GUARDIAN?
If the person is a minor, his parent or legal guardian must necessarily sign on the statements, thereby consenting to the diving of the minor.

They can be filled out before arrival, thus the parent or guardian does not need to be present during the dive.
23.WHERE CAN I FIND ALL THE DOCUMENTS AND STATEMENTS TO READ?
All documents can be found on our website at www.deepspot.com.
19.HOW DO I PURCHASE A COURSE?
Purchase through our website Deepspot.com
20.WHAT IS THE COST OF THE COURSE?
SCUBA course is a cost of 1599,00 – 2699,00 PLN.

The price depends on the type of course.
21.HOW DO I PAY FOR THE COURSE?
In the last step of your purchase, you will make your payment online.
22.IN AN EMERGENCY, CAN I RESCHEDULE THE CLASS FOR ANOTHER DATE?
Yes. There is such a possibility, by prior arrangement with the instructor.
FREEDIVING TRAINING

FREEDIVING TRAINING

1. HOW LONG IS THE FREEDIVING ENTRANCE FEE?
Entry Freediving It is 90min from the entrance to the pool plate.
Deepspot adds an extra 10min to Freedivers for unforeseen situations that delay the service.
After exceeding 90min and 10 minutes extra, each additional minute on the pool deck or in the pool will be an additional cost to the service.
Details of surcharges can be found in the price list.

The time spent in the checkroom before and after the service is completed does not incur additional costs.
2.WHAT KIND OF EQUIPMENT WILL I GET LOCALLY?
On site you will get all the necessary equipment – mask, snorkel, automatic, fins, jacket and cylinder, in addition to a dive computer.

You can rent it for 30 PLN.
3.WHAT CAN I TAKE WITH ME?
You can bring along: snorkel, mask, fins, and a camera or camcorder.
4. HOW CAN I MAKE A RESERVATION?
Reservations are made through our website Deepspot.com by clicking on the “RESERVE ONLINE” icon.
6.DO I NEED TO BRING MY CERTIFICATE WITH ME?
When you come to us for the first time, you should bring your certificate with you – to verify your eligibility.

The electronic version is also acceptable.
7.CAN I DIVE ALONE?
In our facility we dive in the buddy system – this means that you need to have at least one companion. In the absence of such a person, you can purchase the assistance of our instructor. This is at a cost of PLN 170. One instructor can assist as many as 3 divers at the same time.
8.CAN PEOPLE WITH DISABILITIES DIVE IN DEEPSPOT?
Yes, we have the ability to arrange such classes. An individual interview with the client is required for this purpose.
9.WHAT IS THE LOWEST AGE REQUIREMENT?
The “TRY FREE” service is available from the age of 10.
11.HOW DEEP CAN I DIVE?
The depth limit is defined by the certificate.
13.HOW EARLY DO I HAVE TO BE THERE?
You must check in at the front desk at least 30 minutes prior to the time of your scheduled reservation.
15.WHERE CAN ACCOMPANYING PERSONS WHO DO NOT DIVE STAY?
They are free to stay in the viewing tunnel and reception area.
17.HOW DO YOU ADJUST TO THE PREVAILING COVID RESTRICTIONS?
All equipment is rinsed after each use and then disinfected, in a specially prepared solution. In addition, in the facility we can find disinfection stations.
The pool has chlorinated water, the filters additionally heat the water to disinfect it to the maximum extent.
18.IS THERE FIRST AID EQUIPMENT ON THE BOARD?
There is a designated first aid area on the pool deck.

There is rescue equipment, oxygen and AED.

The pool is additionally supervised by a lifeguard with KPP qualifications.
21.WHEN IS MY 60 MINUTES COUNTED FROM?
From the moment you step onto the pool deck.
15. DOES A MINOR HAVE TO BE ACCOMPANIED BY A PARENT OR LEGAL GUARDIAN?
If the person is a minor, his parent or legal guardian must necessarily sign on the statements, thereby consenting to the diving of the minor.

They can be filled out before arrival, thus the parent or guardian does not need to be present at the facility.
16. WHERE CAN I FIND ALL THE DOCUMENTS AND STATEMENTS TO READ?
All documents can be found on our website www.deepspot.com
ENTRY SCUBA DIVING

ENTRY SCUBA DIVING

1. HOW LONG DOES A SCUBA DIVING ENTRANCE FEE LAST?
Scuba diving entry is 60min from the entrance to the pool plate.
Deepspot adds Scuba diver an additional 15min for unforeseen situations that delay the service.
After 60min and 15min extra, each additional minute on the pool deck or in the pool will be an additional cost to the service. Details of surcharges can be found in the price list.

The time spent in the checkroom before and after the service is completed does not incur additional costs.
2.WHAT KIND OF EQUIPMENT WILL I GET LOCALLY?
You will get all the necessary equipment on site. 12-liter air cylinder; mask; snorkel; fins; BCD; automatic;
3.WHAT CAN I TAKE WITH ME?
You can bring with you: snorkel, mask, squid fins, automatic, lycra T-shirt (we do not use foam), as well as camera, camcorder and flashlight.
4.WHY CAN’T I DIVE WITH MY OWN EQUIPMENT?
The ban on bringing your own equipment is due to a number of factors, including two basic ones- the possibility of introducing various bacteria into the water, including Legionella, for which such warm water is an ideal place to grow, and all kinds of sediment and rust (e.g. after staying in wrecks) is a perfect medium for it.

The pool has a special system, which in the standard use of pool water manages to treat the water, but after the introduction of a large amount of new bacteria from outside it could be different.

The second important reason is simply dirt, which will spoil the excellent visibility at the moment, and it is rarely possible to clean and dry the equipment really very thoroughly at home, so as not to bring something on it to the pool.
5. HOW CAN I MAKE A RESERVATION?
Reservations are made through our website Deepspot.com by clicking on the “RESERVE ONLINE” icon.
6. DO I HAVE TO TAKE THE CERTIFICATE WITH ME?
When you come to us for the first time, you should bring your certificate with you – to verify your eligibility. The electronic version is also acceptable.
7. CAN I DIVE ALONE?
In our facility we dive in the buddy system – this means that you must have at least one companion.

In the absence of such a person, you can purchase the assistance of our instructor. This is at a cost of PLN 170.
8. CAN PEOPLE WITH DISABILITIES DIVE IN DEEPSPOT?
Yes, we have the ability to arrange such classes. An individual interview with the client is required for this purpose.
9. WHAT IS THE LOWEST AGE REQUIREMENT?
You can dive with a cylinder from the age of 10.
10.WHAT IS THE CAPACITY OF THE CYLINDER?
We have 12 liter and 15 liter cylinders, as well as some 5 and 7 liter cylinders.
11. HOW DEEP CAN I DIVE?
The depth limit is defined by the certificate.
12.HOW MANY CYLINDERS ARE ALLOWED PER ENTRY FEE?
There is 1 cylinder per booking. At the end of the dive, according to the standards, there should be 50 bar left in the cylinder.
13. HOW EARLY DO I HAVE TO BE THERE?
You must check in at the front desk at least 30 minutes prior to the time of your scheduled reservation.
14.CAN I GET HELP WITH EQUIPMENT ON THE POOL DECK?
Once on the pool deck, our instructor does a brief briefing and issues equipment.

If needed, he is available to assist you at any time.
15. WHERE CAN ACCOMPANYING PERSONS WHO DO NOT DIVE STAY?
They are free to stay in the viewing tunnel and reception area.
16.WHAT SIZES OF JACKETS ARE AVAILABLE?
We have jackets in sizes XS-2XL.
17. HOW DO YOU ADJUST TO THE PREVAILING COVID RESTRICTIONS?
All equipment is rinsed after each use and then disinfected in a specially prepared solution.

In addition, in the facility we can find disinfection stations.

The pool has chlorinated water, the filters additionally heat the water to disinfect it to the maximum extent.
18. IS THERE FIRST AID EQUIPMENT ON THE BOARD?
There is a designated first aid area on the pool deck.

There is rescue equipment, oxygen and AED.

The pool is additionally supervised by a lifeguard with KPP qualifications.
19.CAN I SWIM INTO CAVES?
Yes, but in accordance with your own authority.

It’s a good idea to have a flashlight with you then, you can also ask your instructors for one.
20.IS THERE SPECIAL EQUIPMENT FOR CHILDREN?
Yes, we have jackets in size XXS, vending machines have smaller mouthpieces, cylinders are 7 and 5 liters, masks and fins also have smaller sizes.
21. FROM WHEN IS MY 60 MINUTES COUNTED?
From the moment you step onto the pool deck.
22. DOES A MINOR HAVE TO BE ACCOMPANIED BY A PARENT OR LEGAL GUARDIAN?
If the person is a minor, his parent or legal guardian must necessarily sign on the statements, thereby consenting to the diving of the minor.

They can be filled out before arrival, thus the parent or guardian does not need to be present at the facility.
23. WHERE CAN I FIND ALL THE DOCUMENTS AND STATEMENTS TO READ?
All documents can be found on our website www.deepspot.com
24.DO I NEED TO HAVE MY OWN DIVE COMPUTER?
Yes, if you do not have your own dive computer, you can rent one at our facility for an additional fee of 30 PLN.
25.CAN I DIVE IN A WETSUIT?
No, swimsuits or rashguard swimwear are mandatory in the water.
YOUR FIRST FREEDIVING

YOUR FIRST FREEDIVING

1.IS DIVING EQUIPMENT INCLUDED IN THE ENTRY PRICE?
Yes, all diving equipment is included in the price of entry.
2. WHAT DO YOU NEED TO BRING WITH YOU?
Take with you a bathing suit, flip-flops and a towel.

Alternatively, if you need to, you can bring a t-shirt or lycra shirt with you.
3.HOW LONG DOES IT TAKE TO TRY FREEDIVING?
The first Freediving dive lasts 105 minutes (1h 45 min).
4.WHAT DOES A FIRST DIVE CONSIST OF?
First Dive consists of theoretical and practical parts.

During the theoretical part, you will learn where Freediving originated from, learn the techniques for practicing it and relaxation methods to improve your performance.

During the practical part, our instructor will individually select equipment for you, and then you will dive to a maximum depth of 5 meters.
5. WHAT IS FREEDIVING?
Freediving is diving on held breath.
6. WHO IS FREEDIVING FOR?
Freediving is for anyone who would like to learn how to properly hold their breath and equalize pressure, and learn relaxation techniques.
5.HOW DEEP CAN I DIVE FOR THE FIRST TIME?
During your first dive, you can dive up to a maximum of 12m.
6.CAN CHILDREN DIVE?
Children may dive after the age of 10.
7.IF I DECIDE TO DIVE WITH SOMEONE , WILL WE DIVE TOGETHER?
One instructor can dive with a maximum of 2 people.
8.DO YOU HAVE TO KNOW HOW TO SWIM TO PARTICIPATE IN YOUR FIRST DIVE?
No, it is not necessary.
11. IS IT NECESSARY TO BE THERE IN ADVANCE?
Arrive a minimum of 30 minutes early. Our team will help you fill out all the necessary statements.
12. WILL THE INSTRUCTOR BE WITH ME ALL THE TIME?
Yes, our instructor will be with you throughout the dive.
13. WILL THE ACCOMPANYING PERSON SEE ME DIVING?
Yes, a companion will be able to watch your dive from the underwater tunnel.
14. IS THERE A FEE TO ENTER THE TUNNEL?
No, there is no charge for entering the underwater tunnel.
15. DOES THE TIME IN THE LOCKER ROOM COUNT AS ENTRY TIME?
No, the appropriate 120 min time (TRY FREE) is counted from the time you enter the pool deck, so you will be allowed into the locker room 15 minutes prior to the start of your dive.
16. DO I NEED PERMISSION FROM A DOCTOR TO DIVE?
If your health is in good shape, you most likely do not need permission from a doctor, however, you will need to fill out a dive medicine form before your First Dive.
If you check “YES” in any of the boxes, we will need permission from your doctor.

You can review the necessary documents before booking.
17. DOES A MINOR HAVE TO BE ACCOMPANIED BY A PARENT OR LEGAL GUARDIAN?
If the diver is a minor, the parent or guardian of the diver must sign the statements, thereby giving permission for the minor to dive.

Documents and statements can be filled out before arrival, thus a parent or guardian does not need to be present during the dive.
18. WHERE CAN I FIND ALL THE DOCUMENTS AND STATEMENTS TO FILL OUT?
All documents can be found on our website.
19. ARE THERE ANY FORMAL REQUIREMENTS TO PARTICIPATE IN THE DIVE?
It is necessary to complete all the necessary documents.

You can fill out the documents at the reception desk, or you can print them out and bring them filled out with you.

VERY IMPORTANT: each diver must provide his or her individual email address in order to register in the system and plug in documents.
One email address can only be assigned to one person.
20. HOW TO MAKE A RESERVATION?
Reservations should be made through our website www.deepspot.com.
21. HOW IS THE PAYMENT FOR THE RESERVATION?
Reservations must be paid online within an hour of making them.

Otherwise, the reservation will be automatically canceled.
22. CAN I CHANGE THE DATE OF MY RESERVATION?
You can change the reservation yourself using your personal Customer Panel.
23. IS THERE A FEE FOR RESCHEDULING?
Yes, the price depends on how much advance notice you give us.

The rescheduling price list can be found on deepspot.com under the “price list” tab.
FIRST DIVE WITH A CYLINDER

FIRST DIVE WITH A CYLINDER

1.IS DIVING EQUIPMENT INCLUDED IN THE ENTRY PRICE?
Yes, all diving equipment is included in the price of entry.
2. WHAT DO YOU NEED TO BRING WITH YOU?
Take with you a bathing suit, flip-flops and a towel.

Alternatively, if you need to, you can bring a t-shirt or lycra shirt with you.
3. HOW LONG DOES THE FIRST DIVE WITH A CYLINDER TAKE?
The first dive with a cylinder lasts approx. 90 min.
4. WHAT DOES THE FIRST DIVE WITH A CYLINDER CONSIST OF?
The first dive with a cylinder consists of theoretical and practical parts.

During the practical part, our instructor will individually select equipment for you, and then you will dive to a maximum depth of 12 meters.
5. HOW DEEP CAN I DIVE FOR THE FIRST TIME?
During the first dive you can dive up to a maximum of 5m.
6. CAN CHILDREN DIVE?
Children can dive after the age of 10.
If your child is over 8 years old – contact us! Email address: [email protected].
7. IF I DECIDE TO DIVE WITH SOMEONE, WILL WE DIVE TOGETHER?
One instructor can dive with up to two people.
8. DO YOU NEED TO KNOW HOW TO SWIM TO PARTICIPATE IN THE FIRST DIVE?
No, it is not necessary.
9. HOW FAR IN ADVANCE DO I NEED TO BE ON SITE?
Arrive a minimum of 30 minutes early.

Our team will help you fill out all the necessary statements.
10.WILL I RECEIVE ANY CERTIFICATION OR CERTIFICATES?
Yes, after completing the first dive we issue a certificate of appreciation, certifying that you have dived in Deepspot
11.WHERE DO I GET MY CERTIFICATE?
The certificate will be issued by the Deepspot instructor in the MySSI app after the class is completed.

The login information for the application is on the email you provided to set up the reservation.
12. WILL THE INSTRUCTOR BE WITH ME ALL THE TIME?
Yes, our instructor will be with you throughout the dive.
13. IS THERE SPECIAL EQUIPMENT FOR CHILDREN?
We have BCD Vests in size XXS.
Vending machines have smaller mouthpieces.
The cylinders are 5 and 7 liters.
Masks and fins are smaller in size.
14. WILL THE COMPANION SEE ME DIVING?
Yes, a companion will be able to watch your dive from the underwater tunnel.
15. IS THERE A FEE TO ENTER THE TUNNEL?
No, there is no charge for entering the underwater tunnel.
16. DOES THE TIME IN THE SHTANI COUNT AS ENTRY TIME?
No, the appropriate time of 90 minutes (TRY SCUBA) counts from the time you enter the pool deck, so you will be allowed into the locker room 15 minutes prior to the start of your dive.
17. DO I NEED PERMISSION FROM A DOCTOR TO DIVE?
If your health is in good shape, you most likely do not need permission from a doctor, however, you will need to fill out a dive medicine form before your First Dive.
If you check “YES” in any of the boxes, we will need permission from your doctor.

You can review the necessary documents before booking.
18. DOES A MINOR HAVE TO BE ACCOMPANIED BY A PARENT OR LEGAL GUARDIAN?
If the diver is a minor, the parent or guardian of the diver must sign the statements, thereby giving permission for the minor to dive.

Documents and statements can be filled out before arrival, thus a parent or guardian does not need to be present during the dive.
19. WHERE CAN I FIND ALL THE DOCUMENTS AND STATEMENTS TO READ?
All documents can be found on our website www.deepspot.com.
20. ARE THERE ANY FORMAL REQUIREMENTS TO PARTICIPATE IN THE DIVE?
It is necessary to complete all the necessary documents.

You can fill out the documents at the reception desk, or you can print them out and bring them filled out with you.

VERY IMPORTANT: each diver must provide his or her individual email address in order to register in the system and plug in documents.
One email address can only be assigned to one person.
21. HOW TO MAKE A RESERVATION?
Reservations should be made through our website www.deepspot.com.
22. HOW IS THE PAYMENT FOR THE RESERVATION?
Reservations must be paid online within an hour of making them.

Otherwise, the reservation will be automatically canceled.
23. CAN I CHANGE THE DATE OF MY RESERVATION?
You can change the reservation yourself using your personal Customer Panel.
24. IS THERE A FEE FOR RESCHEDULING?
Yes, the amount depends on the time of notification of the transfer before the date of execution of the reservation.

The price list for rescheduling can be found at www.deepspot.com under the “PRICE” tab.
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