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DEEPSPOT Customer Satisfaction Survey
DEEPSPOT Customer Satisfaction Survey
Please enable JavaScript in your browser to complete this form.
1. what age range are you in?
*
14-18
19-24
25-30
31-35
36-40
41-45
46-50
51-55
56-60
61+
2. what services did you use?
*
for people without a diving license
for certified divers
3. you used the services as
*
Freediver
SCUBA diver
4. which FREE instructor served you?
*
Adam
Emilia
Philip
Frank
James A.
Paul J.
Paul R.
Peter B.
Tom N.
Tom U.
Wojtek M.
Wojtek P.
Paul
Gabriela
Maciek
Ola
Paul M.
Damian
Albert
Anna SZ.
not applicable
4. which SCUBA instructor served you?
*
Adam
Ata
Bozena
David
Dorota
Frank
Franklin
James
Jasmine
Kareem
Magda
Marta
Michael K.
Michal O.
Nicholas
Nemo
Peter
Tom S.
Tom T.
Yan
Maciek
Ola
Ata
Jerry
Mariusz
Michael N.
Zuza
Tom B.
Amigo
Peter M.
Olek
Adrian
Michael P.
Beata K.
Natalia K.
Victor
Robert S.
Anna Ko.
Natalia S.
Michal O.
Albert
Karolina P.
not applicable
5. How would you rate your instructor?
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
6 Thank you for the high note! Will you tell us what we earned it with so that we can nurture best practices?
6 We are committed to the satisfaction of Our customers. What do you think we should change?
7. How would you rate the time spent underwater? Did you like what you found there?
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
8.Thank you for the high note! Will you tell us what we earned it with so that we can nurture best practices?
8 We are committed to the satisfaction of Our customers. What do you think we should change?
9. During your visit, did a Deepspot employee conduct a briefing (pre-dive briefing)?
*
Yes
Not
10. How would you rate the equipment we rent at Deepspot?
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
11 Thank you for the high note! Will you tell us what we earned it with so that we can nurture best practices?
11 We are committed to the satisfaction of Our customers. What do you think we should change?
12. how likely are you to recommend diving in Deepspot to your relatives (1* – I would not recommend, 5* – I would definitely recommend)
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
13. How would you rate the transparency and ease of use of our reservation system?
not applicable
14. How would you rate the transparency and ease of use of our reservation system?
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
15 Thanks for the high note! Will you tell us what we earned it with so that we can nurture best practices?
15 We are committed to the satisfaction of Our customers. What do you think we should change?
16. How would you rate the availability of information about our offerings/time reservations online?
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
16 Thanks for the high note! Will you tell us what we earned it with so that we can nurture best practices?
16 We are committed to the satisfaction of Our customers. What do you think we should change?
17. How would you rate the work of our reception desk?
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
18 Thanks for the high note! Will you tell us what we earned it with so that we can nurture best practices?
18 We are committed to the satisfaction of Our customers. What do you think we should change?
19. How would you rate the work of the restaurant in our facility?
not applicable
20. how would you rate the work of our restaurant?
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
21 We are committed to the satisfaction of Our customers. What do you think we should change?
21 Thanks for the high note! Will you tell us what we earned it with so that we can nurture best practices?
22 – How did you find out about Deepspot?
Friends
Deepspot Instructor
My instructor
Diving club
Advertising on the Internet
Internet, but not online advertising
Social media, but not online advertising
other
23. other source
24: Is there anything you don't like about Us?
25. tell us what else we could change to better meet your expectations
26. did you notice any disturbing situation during your visit to Deepspot? If so, describe it to us so we can respond accordingly.
27. if you want to get feedback, please leave us your email address.
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