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DEEPSPOT Customer Satisfaction Survey
DEEPSPOT Customer Satisfaction Survey
Please enable JavaScript in your browser to complete this form.
1. what age range are you in?
*
14–18
19–24
25–30
31–35
36–40
41–45
46-50
51-55
56-60
61+
2. what services did you use?
*
For people without a diving license
for certified divers
2.1 Have you dived with a Deepspot instructor?
*
yes
no
3. You used the services as
*
Freediver
SCUBA diver
4. which FREE instructor served you?
*
Tomasz “Nitas” N.
Jakub A.
Emilia B.
Piotr B.
Gabriela “Gabi” G.
Paweł J.
Paul M.
Ola M.
Wojciech M.
Maciej R.
Joanna R.
Anna Sz.
Igor Sz.
Tomasz U.
Albert W.
Damian Z.
Piotr G.
Paulina S.
Lesław G.
Jacek W.
Zuzanna B.
Mateusz C.
Sonia W.
Jagoda K.
4. which SCUBA instructor served you?
*
Ashraf “Nemo” E.
Franklin A.
David B.
Mariusz K.
Jasmina B.
Tomasz “Amigo” B.
James C.
Christopher D.
Zuzanna D.
Agnieszka G.
James G.
Natalia K.
Anna Ka.
Anna Ko.
Jagoda K.
Beata K.
Marcin K.
Ola M.
Kareem
Bozena M.
Michał Oc.
Michał Ol.
Adrian P.
Michał P.
Karolina P.
Piotr “Prejs” P.
Yan S.
Tomasz S.
Łukasz Sz.
Thomas T.
Dorothy W.
Albert W.
Magda W.
Claudia W.
Marta Ż.
Janusz S.
Tomasz “Budzik” B.
Simon K.
Wojciech “Bear” M.
Piotr “Ponik” P.
Natalia R.
Klaudia K.
Piotr U.
Rafał W.
Sebastian S.
Piotr P.
Patryk S.
Jarosław Ł.
5. How would you rate your instructor?
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
6. Thank you for the high rating! Could you tell us what we did to earn it, so we can continue to follow best practices?
6. We care about our customers' satisfaction. What do you think we should change?
7. How would you rate your time underwater? Did you like what you found there?
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
8. Thank you for the high rating! Could you tell us what we did to earn it, so we can continue to follow best practices?
8. We care about our customers' satisfaction. What do you think we should change?
9. During your visit, did a Deepspot employee conduct a briefing (pre-dive briefing)?
*
Yes
No
10. How would you rate the equipment we rent at Deepspot?
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
11. Thank you for the high rating! Could you tell us what we did to earn it, so we can continue to follow best practices?
11. We care about our customers' satisfaction. What do you think we should change?
12. how likely are you to recommend diving in Deepspot to your relatives (1* – I would not recommend, 10* – I would definitely recommend)
*
Rate 1 out of 10
Rate 2 out of 10
Rate 3 out of 10
Rate 4 out of 10
Rate 5 out of 10
Rate 6 out of 10
Rate 7 out of 10
Rate 8 out of 10
Rate 9 out of 10
Rate 10 out of 10
12. We care about our customers' satisfaction. What do you think we should change?
13. How would you rate the transparency and ease of use of our reservation system?
not applicable
14. How would you rate the transparency and ease of use of our reservation system?
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
15. Thank you for the high rating! Could you tell us what we did to earn it, so we can continue to follow best practices?
15. We care about our customers' satisfaction. What do you think we should change?
16. How would you rate the availability of information about our offerings/time reservations online?
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
17. Thank you for the high rating! Could you tell us what we did to earn it, so we can continue to follow best practices?
17. We care about our customers' satisfaction. What do you think we should change?
18. How would you rate the work of our reception desk?
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
19. Thank you for the high rating! Could you tell us what we did to earn it, so we can continue to follow best practices?
19. We care about our customers' satisfaction. What do you think we should change?
20. How would you rate the work of the restaurant in our facility?
not applicable
20. how would you rate the work of the restaurants at Deepspot?
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
20. We care about our customers' satisfaction. What do you think we should change?
20. Thank you for the high rating! Could you tell us what we did to earn it, so we can continue to follow best practices?
21 – How did you find out about Deepspot?
Friends
Deepspot Instructor
My instructor
Diving Club
Advertising on the Internet
Internet, but not online advertising
Social media, but not online advertising
Other
21. other source
22 – Is there anything you don't like about Us?
23. tell us what else we could change to better meet your expectations
24. Did you notice anything concerning during your visit to Deepspot? If so, please describe it to us so we can respond appropriately.
25. if you want to get feedback, please leave us your email address.
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